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As of now, all
deliveries are directly undertaken by Our Franchisee, the offline entity of richindians.in.
All orders are carried out by trained customer service representatives of richindians.in
and not contracted to any logistics partner or any other third party. This is
to ensure that we get to personally interact with our customers, thus ensuring
the best customer service experience. We have a very customer friendly Return
Policy as well.
Since our representative will be delivering your order to your address, you can
verify the goods as soon as it arrives at your doorstep and return any item
that you feel is inappropriate.
Returns will be considered depending on the two factors:
If the item delivered was not the item mentioned in the order
invoice you had confirmed.
If the item delivered is broken / damaged / spoilt / leaking / expired.
We make sure we bring
only the best available goods to your doorstep. richindians.in does everything
it can to offer you defect-free shopping items.
If a case arises to cancel your order, please get in touch with our customer
care executive by sending an email to info@ richindians.in. Please remember to
provide your order number.
The richindians.in has complete right to decide whether an order has been
processed or not.